Managed Desktop Services
Desktops, servers, and mobile devices are productive in every organization that uses technology. Being able to track hardware and software assets, whilst maintaining a secure operating environment, requires a practical approach to desktop management. TechArete’s Managed Desktop Service is a comprehensive system for fixed and mobile assets, providing detailed hardware and software asset management, powerful software deployment facilities, and leading edge policy-based security detection and remediation - in a single outsource solution.
Benefit
Plan your hardware and software upgrades more effectively based on accurate inventories. Increase cost saving by harvesting unused licenses and negotiating license agreement. Risk mitigation with policy based security management architectures. Improve your Standard Operating Environment (SOE) with an effective deployment strategy for software and applications. Fully managed service internationally with 24x7 security and deployment coordination. Higher availability and reduced risks in partnering with a recognized telecommunications and services provider. Access to industry experience, latest technologies and best practice release management based on ITIL principles and proven processes.
Provide option of up front capital costs for licensing or integration into operational costs.
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Features
TechArete uses best of breed technologies to manage your desktop environment from purchase to installation to retirement for:
Desktop hardware, including desktop hardware refresh projects. Desktop operating systems, including operating system upgrades, service pack deployment, security patch management, vulnerability management and system configuration. Desktop software deployment for new applications installations and upgrades. Asset tracking and lifecycle management, including the ongoing management of a definitive software library. Real time management reporting. License management, including application usage and license recovery. Inventory management, including application consolidation.
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